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Questions

Common
questions

We print with dye-sublimation, the same method used by photo studio printers. A protective coating goes over each print, so it resists water, fingerprints, and fading.

The kiosk starts printing as soon as your payment goes through. Each photo takes 15–30 seconds, and multiple photos print one after another. You can follow the progress on your phone.

By credit or debit card. Payments are handled by a licensed payment provider, so your card details never reach us.

No. We only receive your photos to print them, and only the kiosk you chose can download them. They're deleted once printed, if they can't be printed, or if payment isn't made within 15 minutes. We never keep information stored in your photo, like its location.

If the kiosk isn't working or is out of paper, we don't take payment in the first place. If something goes wrong after you pay, we refund the photos that couldn't be printed. Just write to us with the order code shown on your screen.